New rep onboarding
The full prequal system for direct sales reps in chiropractic offices — scripts, tone, objections, money lines and employer partnerships. Study it, drill it, get certified.
Ten modules from the opener to employer partnerships. Word-for-word lines, tone rules, and the mistakes everyone makes in week one.
Every module ends in a quiz. 80% to pass. Your best score counts, and the dashboard shows exactly where you stand.
The full FAQ bucket list as a flashcard deck. Rate yourself card by card until you can answer any of them cold.
Seven live scenarios with personas, objections, and a pass bar — run them with a partner before you run them with a lead.
The curriculum
What this role actually is, where leads come from, and the standard.
Rapport, grounding, and setting boundaries in the first 30 seconds.
The seven-step flow, line by line, start to booked.
The 4 S's, the pauses, the do/don't list, and the five common mistakes.
Saying the price without shrinking — and handling the bigger number.
Stop selling to the first answer. Go until you hit emotion and stakes.
The bucket list, by category — and how to answer without arguing.
Keeping the out-of-network caller on the phone and booking the evaluation.
A booking that never shows isn't a win.
Voicemails, texts, closeouts, and the discipline that actually pays.
The CRM is the source of truth.
Three outbound lanes — employers, providers, and attorneys.
Great reps run a calendar, a scoreboard, and a coaching loop.